How to receive Support for your Order

If you have purchased our product through our Website, Newsletter or Online Shop from our distribution partner Cleverbridge, then this is the right place for your questions! If you have purchased elsewhere please contact your salesperson to help you .

Our Sales-Support-Team will answer all your questions about the Ordering Process, Payment Options, Invoices, Shipment and Licensing. Just click on the link at the end of this page.

If you have questions about a transaction already made, please be sure to enclose your:

  • Reference number
  • Date of order/purchase
  • Full name of buyer
  • Email adress under which the transaction was made


Information about your order can also be obtained through the shop hotline of our distribution partner cleverbridge.