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Technical Support can also be received via phone in English by our Technical Hotline

from USA/Canada: +1-312-9629996 Monday to Friday between 9:00 AM and 7:00 PM (Central Standard Time US)
from Europe/Asia: +49-6151-4938610 Monday to Friday between 9:00 AM and 7:00 PM (Central European Time)
from Australia: +49-6151-4938610 Monday to Friday between 4:30 PM and 10:30 PM (CST Australia)